“EXPLORING PUBLIC UNDERSTANDING OF DIGITAL CITIZENSHIP: A COMMUNITY INTERVIEW”
Here are the insights and personal thoughts of some of my respondents during our interview about digital citizenship. Each of them shared how they understand and experience the online world in their own way. (Disclaimer: The respondent preferred not to be recorded, so I respectfully took notes of their responses instead.)
1. Have you heard of the term "digital citizenship"?
- If yes: What do you think it means?
- If no: What do you think it might mean based on the word?
Mother: “Hindi pa, anak. Pero kung huhulaan ko, parang ID ’yan o pagkakakilanlan ng isang tao, pero sa internet. Baka may kinalaman sa pagiging “citizen” sa online world.”
Sari-sari store owner: “ Hindi pa. Pero sa tingin ko, parang may kinalaman sa pagiging citizenship sa internet. Parang ‘yung identity mo, pero computerized o online na.”
Tricycle Driver: “ Hindi pa. Pero baka parang nationality, pero gamit ang internet. Siguro kung paano ka kumikilos o nagrerepresenta ng sarili mo online.”
Tita: “Hindi pa, pero base sa pagkakaintindi ko, ang digital citizenship ay parang mga bagay na kailangan sa digital world para mapadali ang buhay ng mga tao. Kunwari, sa panahon ngayon, halos lahat ginagawa na online—bills, shopping, pakikipag-usap, trabaho. So feeling ko, ang “digital citizenship” ay ‘yung pagiging responsable at marunong sa paggamit ng mga digital tools. Kumbaga, parang good citizen ka rin dapat sa internet world—may manners, may respeto, at alam ang tama at mali online.”
2. Do you use a cellphone, tablet, or computer that connects to the internet?
• What do you usually do online?
Mother: “ Oo naman! Sa cellphone ko, nag-fa-Facebook ako, nagbabasa sa Wattpad, nanonood ng Netflix, at minsan naglalaro rin ako ng mga online games—pampalipas oras lang.”
Sari-sari store owner: “ Oo, gamit ko cellphone ko para sa mga balita. Tinitingnan ko kung anong nangyayari sa Pilipinas at pati na rin sa ibang bansa. Minsan nanonood din ako ng pelikula sa YouTube.”
Tricycle Driver: “ Oo, gamit ko cellphone ko. Pero tuwing gabi lang, kase buong araw nag papasada kasi ako. Minsan kapag nag hihintay ng mga pasahero ehh naglalaro ako ng mga puzzle games, nagfa-Facebook. Sa gabi nagme-Messenger para makipagkwentuhan sa mga anak at kapatid ko.”
Tita: “ Oo naman! Palagi akong gumagamit ng cellphone ko. Lalo na kapag umaalis ako, naka-on agad ’yung data ko para connected ako kahit saan. At tsaka mahilig ako manood ng news sa Fb or Yt, lalo na ‘yung tungkol sa politics, tsaka mga nangyayari sa paligid—local man o international. Alam mo na, importante maging aware sa mga current na pangyayari.”
3. How do you decide what to post or share online (e.g., on Facebook or TikTok)?
• Are there rules you follow or avoid?
Mother: “ Pinopost ko lang ’yung mga masasayang moments—’yung worth i-share, tulad ng bonding natin, o ’pag may okasyon. At tsaka Anak, meron naman akong rules na sinusunod kagaya ng bawal mag post ng mga malalaswa at di kaakit-akit sa ibang users.”
Sari-sari store owner: “ Madali lang. Usually, mga pictures ko kasama barkada, o ’pag may birthday o reunion. Ayoko mag-post ng kung ano-anong kalokohan—lalo na ’yung mga fake news o illegal na videos. Iisipin mo muna bago mag-post.”
Tricycle Driver: “ Hindi ako masyadong mahilig mag-post, pero kung meron man, kadalasan mga picture ng motorsiklo ko o simpleng shoutout lang sa mga kaibigan. Hindi ako nagpo-post ng galit o away. Sabi nga, wag mo nang isabuhay sa Facebook ang problema mo. Mahirap na, baka mag-viral pa ‘yan.”
Tita: “ Ako, hindi basta-basta nagpo-post. Kung may nangyaring aksidente or may nawawala, ayun, minsan nagshi-share ako to help. Pero may rules akong sinusunod. Tulad ng, kung galit ka, ’wag mo nang i-post sa Facebook. Hindi na kailangang idaan sa social media ang inis, at kung may kaaway ka sa personal, huwag mo na rin i-rant online na parang naghihingi ka lang ng simpatya ng tao. Dapat may filter ka rin kahit sa net. Hindi lahat ng nasa isip mo, kailangan i-share. May mga bagay din na mas magandang sa sarili mo na lang o i-share privately.”
4. Have you ever experienced or seen something negative online (like fake news, insults, scams)?
• How did you react?
Mother: “ Oo, marami nang ganyan. Pero alam mo ako, deadma na lang. Sabi ko nga, “Bat ako makikisali doon?” Hindi ko na pinapansin.”
Sari-sari store owner: “ Oo, lagi na. Pero hinahayaan ko lang. Scroll lang nang scroll. Wag mo na lang pansinin, sayang oras.”
Tricycle Driver: “ Oo, madalas, minsan na ’yung mga pa-GCash scam. May mga nagsesend ng link, sasabihin nanalo ka raw. Di ko na pinapansin ‘yan. Tapos may mga post din na puro paninira. Nag i-iscroll nalang ako, wag na lang patulan. Sayang lang oras jan.”
Tita: “ Ay oo, madami na akong nakita. Lalo na mga scam posts, ‘yung tipong “PM for GCash para manalo”—naku, red flag agad ‘yan! At saka ‘yung mga insults o fake balita na pinapakalat. Ako, hindi ako basta-basta naniniwala. Sabi ko nga, kailangan makita ko muna gamit itong dalawa kong mata bago maniwala. Hindi lahat ng nasa internet totoo. Dapat marunong ka mag-verify. Hindi porket maraming shares, legit na agad.”
5. What advice would you give to young people using the internet or social media today?
Mother: “ Wag kayong masyadong malulong dyan sa social media. Maghanap din kayo ng ibang pagkakaabalahan. Magtrabaho, tumulong sa bahay—’wag puro cellphone. Balanseng buhay, anak.”
Sari-sari store owner: “ Wag kayong masyadong babad dyan sa cellphone at yang social media. May mga post dyan na walang kwenta, minsan delikado pa. Ingat kayo, lalo na sa mga grupo na hindi nyo kilala. Dapat gamitin lang ang internet sa tamang paraan, sa pag-aaral niyo.”
Tricycle Driver: “ Ang masasabi ko lang, mag-ingat kayo sa paggamit ng internet. Hindi lahat ng nakikita niyo, totoo. Wag masyadong tumambay sa social media. Gamitin niyo rin ‘yan sa tama—pang-research, pag-aaral, o pagkakakitaan kung pwede. At higit sa lahat, wag niyong kalimutan ang respeto. Maging mabait dapat, kahit online.”
Tita: “ Ganito lang– Huwag sobra-sobra. Tama lang ang gamit, mga isang oras okay na yan. Magluto kayo, tumulong sa bahay, wag lang puro cellphone. Gamitin ang internet ng may disiplina.”
Reflection:
When I interviewed my mom, my aunt, a tricycle driver, and a sari-sari store owner, I didn’t really expect that they’d know much about “digital citizenship.” And true enough, none of them had heard of the term before. But as they started sharing their thoughts, I realized—they already understood it in their own way. For them, it’s like having an identity or a sense of responsibility online. It’s knowing how to carry yourself properly in the digital world, just like how you’d behave as a good person in real life.
When we talked about how they use the internet, it felt very familiar and relatable. My mom scrolls through Facebook, reads Wattpad, watches Netflix, and plays games to pass time. My aunt uses her phone to watch news, especially about politics and what’s going on around us. The tricycle driver goes online mostly at night after a long day, using Facebook or playing games while waiting for passengers. The store owner checks the news too, or watches movies on YouTube. It’s all simple, really—but it’s meaningful. The internet has become part of their daily routine.
I also asked how they decide what to post online. And what I noticed is that they’re very thoughtful. They share happy memories, useful information, or things that matter to them—but they avoid negativity. My mom said she follows her own rules, like not posting anything vulgar or inappropriate. My aunt said if she’s angry or has personal issues, she doesn’t bring it to social media. And I honestly admire that. It’s a kind of self-control that I think we sometimes forget.
Then, I asked if they’d seen anything negative online—scams, fake news, or rude comments—they all said yes. But instead of reacting or fighting back, they just scroll past it. “Sayang oras,” they said. Why get involved in something that doesn’t help you? That kind of mindset made me realize just how grounded and smart they really are, even without formal training or digital workshops. They already know how to keep themselves safe online.
Their advice to young people? It was full of care. Don’t get too addicted to social media. Don’t forget your responsibilities at home. Use the internet for good—like learning or even earning if possible. And always remember to rest. It was simple advice, but it felt genuine and real.
This whole experience gave me a new perspective. I used to think digital citizenship was something technical—like something only people who are good with computers or gadgets could understand. But now I see that it’s really about values. Respect, balance, kindness, and responsibility. And sometimes, the people who don’t even know the term “digital citizenship” are the ones who actually live it best—quietly, through their everyday choices. And that realization? It really stayed with me.